Privacy Policy

Lotus Aurea — operated by Lotus Aura LLC — Effective Date: June 23, 2026

Introduction

Lotus Aura LLC, operating as Lotus Aurea (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit lotusaurea.com or make a purchase.

Information We Collect

  • Personal identifiers: name, email address, phone number, billing and shipping address
  • Payment information: processed securely through our payment providers; we do not store card details
  • Order information: products purchased, order history, and transaction details
  • Communications: messages you send us via email or contact forms

We also collect certain information automatically including IP address, browser type, pages viewed, and referring URLs, through cookies and similar technologies.

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Send marketing emails if you have opted in (you may unsubscribe at any time)
  • Improve our website and product offerings
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers under strict confidentiality agreements, or when required by law.

Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic. You may disable cookies through your browser settings, though some features may not function correctly.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at support@lotusaurea.com. California residents may opt out via our Your Privacy Choices page.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

Contact Us

Lotus Aura LLC — Trading as Lotus Aurea
Email: support@lotusaurea.com
Website: lotusaurea.com